When you fill in a web form, subscribe to one of our newsletters, use Social media channels or contact us via the online contact form, you leave personal data. In addition, we may collect data on the use of our websites, such as which pages are viewed.

Personal data
Through the website and by means of online communication, the following personal data may be processed by Jaarbeurs.

• Name and address details;
• Contact details, such as e-mail address and phone number;
• Gender;
• Date of birth;
• Job and company details;
• Payment details;
• Transactions with history;
• Click behaviour and online visit data;
• Channel of origin;
• Opt-in information (subscription of newsletters / offers);
• Areas of interest and visitor information;
• Login details (possibly using Social Media);
• IP address and device identifiers;
• Content of online communication with the Jaarbeurs;
• Profile picture from your social media profile if you approach Jaarbeurs via social media;
• Content (social media, phone and chat) conversations with Jaarbeurs;
• Content of complaints;
• User profiles;
• Settings.

Purposes of processing
In providing its services, Jaarbeurs processes your personal data for various purposes, such as:

• To keep you informed about news, current events and products and services of Jaarbeurs;
• Maintain communication, including answering questions and handling complaints;
• Taking and processing orders;
• Improving (online) services;
• Run promotions and competitions;
• Reporting and analysis purposes;
• Relationship management, PR and (direct) marketing, including sending information about the products and services of Jaarbeurs and partners;
• Lead generation;
• Cross selling and up selling;
• Monitor, collect and follow up on leads;
• Compliance with regulations and satisfy a court orders;
• Conducting litigation.

Third parties
For online communication, Jaarbeurs uses the services of other parties, such as the website hoster and providers of social media channels. In addition, Jaarbeurs uses various consultants who could have access to your personal data, such as organisational consultants or lawyers.

We may also need to provide your personal data to third parties if we are required to do so by law. In the context of the audit, an auditor may view personal data. The police or the municipality may request data from us, for example in the context of fraud, security or investigation.